Refund policy

Returns & Refunds

  We accept returns on all fabric within 30 days of delivery.

  The short version
  • 30-day window — start a return within 30 days of the day your order arrives.
  • Refund to your original payment method, less a 20% restocking fee. Because every order is cut or allocated specifically for you, returned yardage can rarely be resold as new — the restocking fee reflects that.
  • Return shipping is paid by the buyer. We recommend a tracked service; we can't refund packages that don't reach us.

  Condition
  Fabric must come back in the condition it left us: uncut, unwashed, unaltered, and free of pet hair, smoke, and perfume. Fabric that has been cut into, laundered, or otherwise altered can't be accepted.

  How to start a return
  Email us with your order number and the reason for the return. We'll confirm the return address and next steps within one business day. Once your fabric arrives and is inspected, your refund (less the 20% restocking fee) is issued to your original payment method — most banks post it within 5–10 business days.

  Damaged or incorrect orders
  If your fabric arrives damaged or we sent the wrong item, contact us within 7 days of delivery with photos — we'll make it right at no cost to you, with no restocking fee.